Every L1 (eviction for non-payment) and L9 (collecting rent owing) heard by Ontario's Landlord and Tenant Board (LTB) needs an L1/L9 Information Update from the landlord. Think of it as a refresh. The figures in the application were true on filing day; this form makes them true on hearing day. It is also where the Member learns of facts that could lead the Board to refuse an eviction or push it back.

Key facts
Whose form The landlord's (or a representative's), for each L1 and each L9
Prepared Once you have a hearing date
Due 5 or more days before the hearing, to the Board and to each tenant; bring copies to an in-person hearing too
Sent by Portal, email, mail or courier to the LTB; a separate copy served on each tenant
Fee Nil
Next step The hearing itself

Why the form exists

Rent keeps falling due after you file. Payments come in, deposits change, cheques bounce. So the LTB's Rules of Procedure (Rule 10.1) put a duty on any landlord claiming arrears, whether or not eviction is also sought: complete the "L1/L9 – Information Update" accurately and in full, covering the tenancy, the arrears, and rent coming due up to the hearing.

The form ends with a declaration of truth that you sign. Question 10 adds something else. Section 83 of the RTA obliges the Board to think about refusing or delaying eviction even where rent is owed, and question 10 is how you put facts on that point in front of it.

When it is needed, and when it is not

  • Needed: any L1 or L9 going to a hearing, an L1 bundled with other claims included.
  • Not needed: the file ends early through a consent order on a Payment Agreement, or you discontinue because the tenant has paid everything off. No order in hand yet? Prepare the update anyway.
  • Not your evidence: ledgers and supporting documents still follow the disclosure rules in Rule 19 and the Practice Direction on Evidence.

Dates that matter

Five days. Rule 10.2 says the Board and each tenant must have it 5 or more days before the hearing, unless the LTB directs otherwise. At an in-person hearing, also hand over paper copies.

Counting. Calendar days (Rule 1.12). Because Rule 1.13 skips the first day of a period and counts the last, the update has to be delivered no later than the date falling 5 days before the hearing date. Build in a cushion.

Serving tenants. Pick a method the RTA or Rule 3 permits. Under Rule 19.1.1 and the Practice Direction on Evidence, uploading to the Portal serves nobody, unless that person consented in writing to Portal service. Rule 3.9 deems mail served five days after the day it is posted.

A worked example. Hearing: Monday, December 14, 2026. Five days before that is Wednesday, December 9, the latest delivery date by hand or by consented email. For mail, the deemed service date has to land on or before December 9, so post it no later than Friday, December 4. Sooner is better.

The tenant's 7-day step. On any L1, L9 or L10 with a filing date of September 21, 2026 or later, a tenant who plans to raise maintenance or other problems must, 7 or more days before the hearing, put those problems in writing and pay the landlord half of the claimed arrears (RTA ss. 82(2) and 87(2); Rule 19.4). Money received that way after you filed is reported in question 4.

Working through the 10 questions

The current edition is 2026/09. Every question gets an answer. Tick "No", or tick "Yes" and supply details.

Heading block. Landlord name, LTB file number, tenant name, unit address.

Question 1: moved out? Yes means you give the date.

Question 2: new rent amount? Yes means you give the new rent and when it started. A guideline increase can trigger it. So can adding or dropping a service like parking, or a seasonal air-conditioner charge in a unit where electricity is included. One trap: the instruction sheet numbers this "Question 3", while the form numbers it 2.

Question 3: deposit. Report a changed deposit or interest you paid on it, how much you hold today, and what period the interest covered.

Question 4: money in since filing. Each payment, its date, then a total.

Question 5: rent fallen due since filing. Each period that has come due, plus periods coming due on or before the hearing date. Total them.

Question 6: arrears, nothing else. Application arrears + Question 5 − Question 4. The last month's rent deposit and its interest are not subtracted. NSF charges and the filing fee are not added.

Question 7: bounced cheques. Per cheque: amount, cheque date, date of the NSF charge, the bank's charge, and your administration charge (capped at $20 a cheque). Total them, along with NSF charges already in the application.

Question 8: filing fee. Do you want it ordered? Was it the $186 online fee or the $201 regular fee?

Question 9: grand total. Question 6 arrears, every NSF charge, and the filing fee. No deposit deducted; no other costs.

Question 10: section 83. Anything the Board should hear before deciding on eviction? Tick yes and set it out on page 2. A tenant's string of broken payment promises is one example; hardship on your own side is another.

Declaration. Print your name, date it, sign it, and say whether you are landlord or representative.

Delivering it

For the Board, choose email, mail, courier or the Tribunals Ontario Portal. Each tenant's copy must be served by a method the rules permit. Paralegals and lawyers must use the Portal under the Practice Direction that applies to licensees.

What goes wrong

  1. Forgetting it, or sending it late. Under Rule 10.3 the LTB can make you complete it mid-hearing, hear other cases first while you do, and decline to award your filing fee. The form also warns that the adjudicator may not proceed until it is finished.
  2. Uploading without serving. Both halves of Rule 10.2 count. Without the tenant's written consent, the Portal copy is not service.
  3. Taking off the last month's deposit. The form says not to. That is for the Member to sort out.
  4. Padding Question 6. Arrears only there. NSF charges, administration charges and the fee go in Questions 7 to 9.
  5. Missing a payment. Leaving one out inflates the total, damages your credibility and the declaration, and it is an offence to file false or misleading information.
  6. Stopping short of the hearing date. Question 5 should include rent coming due right up to the hearing.
  7. No signature. The declaration has to be completed and signed.

If you are the tenant

Expect your copy at least 5 days before the hearing, served properly. A Portal upload on its own is not service on you unless you agreed in writing to it. Read it closely. Every payment you made since the application was filed belongs in Question 4. Question 6 should be arrears only, without NSF charges or the filing fee. If the application's filing date is September 21, 2026 or later and you want to raise repairs or other issues, your deadline is 7 days before the hearing: half the claimed arrears paid to the landlord, and your issues in writing. Section 83 circumstances can also be raised with the Member at the hearing.

At the hearing

The update is what the Member relies on to fix the arrears and the amounts ordered. For an L1, s. 83 comes into play. If the landlord does not consent, then since September 21, 2026 the LTB may delay eviction only when it is satisfied there are compelling reasons and that the delay is not unfair to the landlord or other tenants. Refusing eviction on conditions is also open to the Member, and refusal is mandatory in the cases s. 83 lists (one is a landlord seriously breaching its obligations). The order sets out the sum that voids the eviction if the tenant pays it.

What changed recently

Version 2026/09 was issued after the September 21, 2026 amendments. Its s. 83 summary was updated: delaying an eviction now turns on the "not unfair and compelling reasons" test. Its instruction sheet now names seasonal air-conditioner charges, which have been allowed since July 1, 2026, among the reasons rent may go up or down. Also new: half the claimed arrears must now be paid by a tenant before issues can be raised, on any L1, L9 or L10 filed on or after September 21, 2026. On September 21 the LTB listed the forms whose older versions it will refuse from November 30, 2026; the Information Update was not on it, and whether the LTB would reject an older version has not been stated. Use the current version.

Questions and answers

How far ahead must the update be delivered?

Five days or more before the hearing, to the Board and to each tenant (Rule 10.2), with copies on hand at an in-person hearing.

Is a Portal upload enough to reach the tenant?

Only if the tenant agreed in writing to Portal service. Otherwise serve by hand, by mail (count the 5 deemed days), or by email where written consent exists.

What if I arrive without it?

You may be told to complete it at the hearing and wait while other cases go first, and the Member may refuse to order your filing fee repaid (Rule 10.3).

Does the last month's rent deposit reduce the arrears?

Not on this form. Its directions say to leave the deposit and its interest out of both the arrears and the grand total.

Official sources